Part Time Program Administrator
The Program Administrator is responsible for the general administration of program operations, to include oversight of the mental health fund and management of the mental health reimbursement programs. This position will also assist with insurance credentialing, insurance processing and the Neon CRM database.
This position works closely with the Executive Director to implement the strategic plans of the organization and fulfill the mission of Aspen Strong to connect people with mental health resources, advocate for mental health services and promote good mental wellness practices. This summary is intended to be illustrative and duties may vary by job assignment.
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
- Manage and maintain the insurance credentialing process for local providers
Manage application processing and payouts for the mental health fund.
- Manage Neon CRM database by creating, maintaining and updating donor information in the database; Write thank you notes to donors
- Under the supervision of the Program Director and Executive Director, create Contracts for Sponsorships, and Partnerships
- Manage the Volunteer database and act as the point person for outreach & coordination on volunteer events.
- Manage incoming communications to the organization and respond to inquiries; route communications to the management team as needed
- Support the relationship between Aspen Strong and the general public by demonstrating courteous and cooperative behavior when interacting with internal and external stakeholders and the general public; maintain confidentiality of Aspen Strong information; perform other duties as required or assigned.
- Maintain regular and reliable attendance.
Education and Experience:
High School Diploma/GED.; AND at least one year of experience in an administrative role OR an equivalent combination of education and experience. Prior experience working in a non-profit or human services organization is preferred.
Required Licenses or Certifications:
Must possess a valid Colorado Driver’s License and acceptable Motor Vehicle Record.
KNOWLEDGE, SKILLS, ATTRIBUTES:
- Competent in the use of Google suite.
- Administrative principles and practices to general office organization methods.
- Research methods and techniques.
- Communicating clearly and concisely and relaying details accurately.
- Experience with guest service and or maintaining positive relationships with others.
- Previous experience with Left Hand Management, and a CRM Database a plus but not required
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
Work will be performed remotely with occasional travel required for training, meetings and events throughout the Aspen to Parachute corridor (Aspen, CO to Parachute, CO).
ABOUT ASPEN STRONG:
Aspen Strong is a mental health advocacy non-profit 501c3 that is breaking stigmas through prevention resources, education, policy change, and community connection. Aspen Strong is committed to reducing the stigma surrounding Mental Health through community connections and education surrounding Mental Health services. For residents and employees located in the Aspen to Parachute corridor (approximately 50,000 in population), www.aspenstrong.org is a safe, anonymous, and confidential place to connect people with resources and empower emotional literacy.