SEE THEIR WORLD
“Tell me your version of the story…”
To cognitively understand what someone is saying and see it from their point of view.
APPRECIATE THEM AS HUMAN BEINGS WITHOUT JUDGEMENT
“I didn’t see it like that… tell me more so I can understand…”
For us to connect, we need to see the person as a human being – someone who is valuable in their own right. To embrace their discomfort and our own.
“I sense you are feeling angry, is there anything I can do…”
Acknowledging what you or someone may be feeling. We may need to get in touch with our emotions in order to truly connect with another person’s feelings.
“I don’t know what to say, but I’m really glad you told me.”
To have someone feel like they are understood – that they are seen and heard.